FREQUENTLY ASKED QUESTIONS

 
 

MAY I BRING MY PET?

THE Spot is pet friendly! All pets must be on a leash or you must hold them. If an “accident” occurs, you may be asked to place your pet in your car during the remainder of your visit.

AGE RESTRICTION

Due to Santa Ana city law, all members must be at least 21 years of age. This applies to both medical patients and recreational customers.

 

DO YOU HAVE AN ATM?

DO YOU HAVE A DAB BAR?

Yes, we have an ATM available on site.

Due to Prop 64 regulation, medicating on site is not allowed on the property.

 

ARE YOU CASH ONLY?

DO YOU CHARGE TAX?

CREDIT/DEBIT cards will only be accepted for purchases of $50 or more with a card that contains a functioning EMV chip & the name on the card matches the ID of customer. We accept Apple & Samsung pay for purchases over $50 as well. ATM is also available inside.

As we are licensed by both the city of Santa Ana, as well as the state of California, taxes are applicable to all purchases made at The Spot. 


 

ACCESS

WHAT TIME DO YOU CLOSE?

We offer wheelchair access to all areas of our store.

All transactions must be completed by 9:59 pm due to statewide cutoff. To accommodate this, our cutoff for first time members is 9:45 pm. 

 

FREE PARKING

MAY I RETURN A PURCHASE?

The dispensary offers ample parking with two small parking lots on Halladay Street, two small parking lots on Columbine Avenue and a covered parking garage in back of the facility

Per state law, no returns on cannabis product will be accepted. Defective vape products (due to manufacturing error) purchased at The Spot are eligible for exchange up to one week past purchase date and must be brought in the original packing.